By choosing to use this web site, you are agreeing to abide by all terms & conditions set out on this page.
Delivery Period
Following receipt and clearance of payment, all purchase(s) will be posted within five working days.
All parcels are dispatched via a method which must be signed for upon receipt (ensuring we can confirm the parcel was received by the customer).
Refunds/Cancellations:
Customers have up to 14 days after the goods dispatch date in which to request a return and refund. Before returning any product(s) please contact us via email or telephone.
Limitations on using this website
This site is for your personal use only and is designed for the sole purpose of providing information and services on The ironworks. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this site, unless The Ironworks grants you specific permission in writing.
E-mail addresses posted on this site are not to be used by any seller of services, any compiler of mailing lists, or any other non-authorized use without prior written approval by The Ironworks.
Links to third party sites
This site may contain links to other web sites. The Ironworks has no control over these sites and their resources and is not responsible for the availability of these external sites, and can not be held responsible or liable for any content, advertising, products, or other materials on or available from these sites.
No unlawful or prohibited use
As a condition of your use of this site, you agree that you will not use the site for any purpose that is unlawful under any law or prohibited by these terms and conditions.
You may not damage, disable, overburden, or impair this site. You may not obtain or attempt to obtain any materials or information not intentionally provided for through this site.
Indemnity
The Ironworks, its agencies, departments, agents and employees cannot be held responsible for any losses, damages, expenses, claims, demands, suits, or actions, including reasonable legal fees made by any third party due to or arising from your use of this site, information obtained from the site, information which you provided to the site, your connection to the site, your violation of these terms and conditions, or your violation of any rights of another.
Liability disclaimer
The information, software, products, and services included on this site may include inaccuracies or typographical errors. Changes are periodically made to the information herein.
The Ironworks may make improvements to and/or changes to this site at any time. Information received on or through these sites should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.
The Ironworks makes no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on this site for any purpose. All such information, software, products, services and related graphics are provided as is without warranty of any kind. The Ironworks hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
The Ironworks is not liable for any direct, indirect, punitive, incidental, special, consequential or any other damages, including legal fees, whatsoever. Such damages include but are not limited to damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of The Ironworks sites, arising from delay or inability to use The Ironworks sites or related services, related to the provision of or failure to provide services, or resulting from any information, software, products, services and related graphics obtained through this or any other The Ironworks site, or otherwise arising out of the use of this or any other The Ironworks site, whether based on contract, tort, negligence, strict liability or otherwise. If you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using this site.
the Ironworks shall not be liable for any minor variations in colour, texture, shade and/or general appearance of the products including substitutions of parts for an equal or superior part.
Copyright notice
All information available from this site may be protected under UK and foreign copyright laws. Permission to reproduce may be required. The Ironworks retains all rights to the information provided by this service, including, but not limited to, the right of distribution.
All third party trademarks are acknowledged and are the property of their respective owners.
These terms and conditions shall be governed by the relevant United Kingdom law, and by agreeing to be bound by them you agree to submit to the exclusive jurisdiction of the relevant courts of the United Kingdom.
We reserve the right to make reasonable modifications to the terms and conditions shown above in so far as they are listed on our website. Changes to terms and conditions will take affect thirty (30) days after they are posted on this website.
Terms and conditions last updated 20/10/2014
Privacy
Below we provide information about the security and privacy of the The Ironworks web site. We want all our customers to be confident using our site, particularly the use of personal information. Privacy Statement The ironworks is committed to ensuring the privacy of all our customers. All information is collected and processed in accordance with the UK's Data Protection Act 1998. The Ironworks Privacy Policy only applies to The Ironworks web site and does not apply to the practices of companies that The Ironworks does not own or control, or to people that the Ironworks does not employ or manage.
Use of Personal Information
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We will not disclose information regarding our clients to third parties unless the client has first given their consent.
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Information collected about the client is used only for the provision of our services to the client. This information is not used for any other purpose
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If you have any concerns about privacy matters please contact us at sales@the-ironworks.com
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This privacy policy only covers The Ironworks web site at http://www.the-ironworks.com other links within this site to other web sites are not covered by this policy.
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We use cookies for collecting user information from the site. However, we will not collect any information about you except that required for ensuring a high level of service.
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Our system automatically collects your IP address. If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9. This information is stored in our database log and may be referred to in case of any dispute.
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The Data Protection Principles
Anyone processing personal data must comply with the eight enforceable principles of good practice. They say that data must be:
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fairly and lawfully processed
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processed for limited purposes
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adequate, relevant and not excessive
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accurate
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not kept longer than necessary
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processed in accordance with the data subject's rights
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secure
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not transferred to countries without adequate protection.
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Personal data covers both facts and opinions about the individual. It also includes information regarding the intentions of the data controller towards the individual, although in some limited circumstances exemptions will apply. With processing, the definition is far wider than before. For example, it incorporates the concepts of 'obtaining', holding' and 'disclosing'. You can review the Data Protection Principles at www.informationcommissioner.gov.uk